Shipping Policy
Fast, reliable shipping to get your orders to you safely and on time.
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This Shipping Policy explains how Style Support (referred to as "we", "us", "our", or the "Site") handles shipping, delivery, and related services for orders placed on https://stylesupport.store/ (collectively, the "Services").
By placing an order with us, you agree to the terms of this Shipping Policy. We are committed to providing reliable and efficient shipping services to ensure your orders reach you safely and on time.
Order Processing Time
a. Standard Processing
All orders are processed within 1-2 business days (Monday through Friday, excluding public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
b. Peak Season Processing
During peak seasons (such as holidays, promotions, or sales events), processing times may be extended to 3-5 business days. We will notify you via email if there are any significant delays in processing your order.
- Holiday seasons (Christmas, Black Friday, etc.)
- Major sales events
- Inventory clearance periods
Shipping Methods & Costs
We offer multiple shipping options to suit your needs. Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.
Standard Shipping
$4.99 • 5-7 business days
Express Shipping
$9.99 • 2-3 business days
Free Shipping
On orders over $50 (USA only)
Store Pickup
Free • Available at select locations
Delivery Timeframes
Order Confirmation
Immediate confirmation email after purchase
Processing
1-2 business days (warehouse preparation)
Shipping
Carrier pick-up and transit begins
Delivery
5-7 business days for standard shipping
International Shipping
a. Available Countries
We ship to most countries worldwide. However, some restrictions may apply due to:
- Customs regulations
- Shipping carrier restrictions
- Product-specific limitations
- International trade agreements
b. Additional Costs
International customers are responsible for:
- Customs duties and taxes
- Import fees
- VAT or GST charges
- Carrier handling fees
c. International Delivery Times
Canada
7-14 business days
United Kingdom
10-18 business days
Australia
12-21 business days
European Union
10-20 business days
Order Tracking
a. Tracking Information
Once your order ships, you will receive a tracking number via email. You can use this number to track your package on the carrier's website.
Tracking number sent within 24 hours of shipment
Tracking updates within 24-48 hours of carrier scan
Monitor delivery progress on carrier's website or app
b. No Tracking Information?
If you haven't received your tracking information within 3 business days of your order confirmation, please:
- Check your spam/junk folder
- Verify your email address in order confirmation
- Contact our support team with your order number
Shipping Restrictions
Some items may have shipping restrictions due to various factors. We'll notify you during checkout if any items in your cart cannot be shipped to your location.
Oversized or overweight items may have different shipping rates or restrictions
Certain products restricted by local laws or regulations
Some brands restrict shipping to certain regions
Temperature-sensitive products may have seasonal restrictions
Address Accuracy
a. Correct Address Information
Please ensure your shipping address is complete and accurate. We are not responsible for packages shipped to incorrect addresses provided by the customer.
- Double-check apartment/suite numbers
- Include full street address
- Provide accurate postal/zip codes
- Include contact phone number for carrier
b. Address Changes
If you need to change your shipping address:
- Contact us within 1 hour of placing your order
- Once shipped, address changes cannot be made
- Additional fees may apply for address corrections
Delayed or Lost Packages
a. Delayed Packages
If your tracking shows delayed:
- Allow 2 extra business days beyond estimated delivery
- Check carrier website for service alerts
- Contact carrier directly for current status
- If still delayed after 48 hours, contact our support
b. Missing/Lost Packages
If tracking shows delivered but you haven't received your package:
- Check with neighbors or building management
- Look in all possible delivery areas
- Contact local post office/carrier facility
- File a claim with the carrier
- Contact us within 7 days of marked delivery
c. Damaged Items
If items arrive damaged:
- Contact us within 48 hours of delivery
- Provide photos of damaged items and packaging
- Do not discard original packaging
- We will arrange for replacement or refund
Returns & Refunds
a. Return Shipping
For eligible returns:
- Customers are responsible for return shipping costs
- We provide pre-paid return labels for defective items
- Recommended to use trackable shipping service
- Insurance recommended for valuable items
b. Refund Processing
Return Received
We receive and inspect returned items (1-3 business days)
Processing
Quality check and approval (1-2 business days)
Refund Initiated
Refund processed to original payment method
Funds Received
5-10 business days (depends on payment provider)
Contact Information
If you have questions about our shipping policy or need assistance with your order, please contact our customer support team.
Shipping Support
We're here to help with shipping inquiries and order tracking
📞 +92-303-464-6397 ✉️ support@stylesupport.store